Even though we have 8 years of experience online there will always remain 1 uncertainty and that is the purchasing process. Sometimes you have times where only the smaller sizes are mostly sold and then suddenly there is a shift. Some weeks the Classic models are the most popular and then suddenly everyone wants a Chaleco (Vest Waist Cincher).
And of course we sometimes add a new Ann Chery model (soon more shapewear!).
All these things makes that the stock runs completely out sometimes. Of course you had been able to pre-order with us for some time now, but we are going to expand this even further. And above all, we want to make it easier for you to see exactly when you will receive your Ann Chery Waist Cincher.
Purchasing Ann Chery
In recent years we made supply purchases almost every week. But we are now introducing a new standard. This is more convenient for us, for the warehouse but also for you!
Every 1st and 3rd Monday of the month we place our purchases at the Ann Chery factory in Colombia. This will be delivered on average within 1 week and processed in the warehouse in the Netherlands. And you will receive have your Waist Cincher within 1 to 2 days after that.
Backorder /pre - order
When a size is not in stock you couldn't order it before. The size was simply not clicked on. We have adjusted this for almost all items. You can now order a Waist Trainer even if the size is out of stock! It says: backorder and an average delivery time.
So if you order an Ann Chery Waist Trainer or Bodyshaper model for the 1st Monday of the month which is not in stock, you now know that it takes an average of a week for you to receive it.
You can order between the 1st and 3rd Monday of the month in (or the 3rd and 1st Monday of the next month) from the maximum delivery time stated. In these periods we can temporarily disable some items to order. For example when we know that a certain colour has been purchased by us or not.
Backorder or pre-order means exactly the same for us: it is an item that is not yet in stock. When you order this item, it is reserved for you.
Ann Chery Sport & Printing & Colors
With the Sports models, Leopard & Camouflage print Waist Trainers, we could not give a color guarantee first. This has also changed. You can now order your preferred colour if your size is not in stock. And this is the colour you will receive.
If a colour is still available in your size, it is not possible to order another colour.
There is a small one, however: we mention that you can indicate your preferred color. It may happen that the supplier does not have your desired colour in stock for a while. In this case, we will always contact you first for consultation. We never send something that you have not ordered (and we assume that the warehouse does not make any mistakes in the stock in the colors!).
We hope that this information will give you more certainty about our stock and working methods. Even after 8 years, we continue to optimize processes for the best online shopping experience for our customers.
Another advantage: during Sale periods you can also order at the discount price when your size is out of stock!
For questions Chat Online (blue bubble at the bottom left of the screen) or Whatsapp us via no.: +31638397471